Shipping Information

You will receive an automated confirmation email after you place your order.

Please allow 3-5 business days for order delivery. Once an order has been placed, it cannot be modified or cancelled.

You will receive an email with tracking info once your order ships. Local (SA) orders are shipped with reliable local couriers (CourierIT, Dawn Wing, Courier Guy etc). An option for International orders is currently unavailable.

Shipping delays may occur during sale days, weekends and public holidays.

Please note, we do not ship on weekends and public holidays. We are unable to ship to P.O. Box addresses. We must have a valid street address in order to deliver to you or alternately an address of your nearest mall if you have opted for the “pudo locker to locker” option

ICONO is not responsible for items lost, damaged, or stolen in transit, and our parcels are not shipped as insured. 

Our standard delivery fee is R80 for orders that will be picked from local pudo lockers and R100 for orders delivered to your doorstep.